Area Manager

2023-01-09
Full Time

Description

Job Summary

Manage the Branches within the Area, providing support to staff and ensuring that both short-term and long-term goals of the Area are achieved. Ensure strong portfolio growth, superior loan quality, strong client service, good employee morale and profitability. Strengthen profitability of the Area by developing and servicing clients directly. Ensure that the Area maintains up-to-date, accurate records and generates necessary reports on time. Plan and coordinate an efficient work flow and financial budget for the Area


RESPONSIBILITIES AND TASKS:

1. Management of Area

  • In collaboration with the Human Resources Dept., hire, train, support, and motivate Area staff
  • Maintain a high standard of cleanliness and discipline within the Area and ensure that all staff members are performing according to expectation
  • Ensure the Area work flow is efficient and well-defined on a weekly and monthly basis.

2. Build community rapport

  • Become knowledgeable and known in the Area’s geographic zone
  • Build rapport with community and business associations and leaders;
  • Be known and visible in the community/area;
  • Develop goodwill of community towards Accion MfB

3. Financial Planning and Management

  • Develop annual plans and budgets for the Area, paying particular attention to the creation of efficiencies and reduction of the Area costs
  • Approve Area expenses within the budget parameters

4. Supervision and Monitoring

  • Ensure that all Area staff follow and implement policies and procedures.
  • Spot-check approved applications
  • Set performance goals with Area staff and monitor performance per procedures for all Area staff
  • Implement the performance management system at the Area level
  • Ensure that the Area maintains neat, up-to-date and accurate client records
  • Organize and maintain neat, up-to-date and accurate files regarding performance of each Area staff member
  • Ensure that all approved loans in the Area are disbursed timeously and accurately
  • Ensure that all savings accounts are promptly opened with proper documents
  • Ensure that all assets of the Area are protected at all times and that the Area ambience is within the acceptable standard

5. Area Reporting

  • Prepare and submit Area portfolio and other financial reports timeously on a regular basis
  • Complete summary Area reports of supervision and monitoring activities and findings timeously on a regular basis.

6. Loan Approvals

  • Coordinate the activities of the credit committee for loan applications pertaining to his/her Area
  • Chair the credit committee for loan applications pertaining to his/her Area within his/her authority level
  • Ensure all documentation and requirements are complete prior to loan approvals
  • Ensure quality of analysis by all Branch Managers/Account Officers in the Area

7. Business Development

  • Ensure that the loans and savings portfolio growth matches the Area Budget
  • In cases where the rate of growth is below the Budget, the Area Manager should provide adequate explanation for the deviations and advise the Chief Commercial Officer on the most appropriate corrective measures
  • Meet and build rapport with all Area staff, business/market associations and other relevant organizations in the area’s zone on a regular basis.
  • Monitor business progress, provide assistance, demonstrate concern, and build loyalty among the business/market associations and clients.
  • Keep abreast of the economic developments in the Area’s zone

8. Debt Recovery

  • Review the daily repayment reports and other relevant reports per Account Officer and for the entire Area as soon as they are available
  • Ensure that debt recovery strategy and procedures are adhered to
  • Assist with late repayment recovery where necessary, in accordance with Accion MfB policies and procedures

QUALIFICATION & EXPERIENCE:

  • A good first degree from a reputable university/polytechnic. Post graduate studies in professional banking or an MBA is of added advantage
  • Minimum of 8 years working experience in related field with Banking and financial services knowledge
  • Good knowledge of credit management skills
  • Oral and Written Communication Skills
  • Extensive Working Knowledge of Microsoft word, Excel and power point and Intranet Mailing facility
  • Team working: Building and developing high performance teams
  • Managing and developing team members

Recomended Jobs